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CyberTIA

Legal

Privacy Policy

How we collect, use and protect your data, including compliance with Quebec Law 25.

Last updated: April 2026

Introduction

Cybertia inc. ("Cybertia", "we") is committed to protecting the personal information of its clients, visitors and partners. This policy explains how we collect, use, disclose and protect your personal data in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our site or services, you consent to the practices described in this policy.

Information Collected

We may collect the following information:

— Identification: name, first name, title, company name. — Contact details: email address, phone number. — Browsing data: IP address, browser type, pages visited, visit duration (via cookies). — Form data: messages submitted through our contact and audit forms.

We only collect data strictly necessary for providing our services.

Use of Information

Collected information is used to:

— Respond to your contact and information requests. — Provide the IT services you have requested. — Send you service-related communications (with your consent). — Improve our website and service offerings. — Comply with our legal and regulatory obligations.

Quebec Law 25 Compliance

In accordance with Quebec's Act to modernize legislative provisions respecting the protection of personal information (Law 25), Cybertia has appointed a Privacy Officer reachable at bonjour@cybertia.ca.

We apply the data minimization principle — only necessary data is collected. We notify affected individuals of any privacy incident likely to cause them serious harm.

Your Rights

You have the following rights regarding your personal data:

— Right of access: view the information we hold about you. — Right of rectification: correct inaccurate information. — Right to erasure: request deletion of your data. — Right to portability: receive your data in a structured format. — Right to withdraw consent at any time.

To exercise these rights, contact us at bonjour@cybertia.ca.

Cookies

Our site uses essential cookies required for site functionality and, with your consent, analytical cookies to understand site usage.

You can configure your browser to refuse non-essential cookies. This may affect some site features.

Retention and Security

Your data is retained as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction.

Contact

For any questions about this policy or to exercise your rights, contact our Privacy Officer:

Email: bonjour@cybertia.ca Phone: 1-450-600-0330 Address: 3235 Avenue de la Gare, Mascouche, QC J7K 3C1